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We worked with ESS Universal-Heavy Duty Bunk Beds to replace 58 Bunk Beds, 29 Single Beds and 145 Mattresses for our Summer Camp. Dick was incredible to work with, as we had several questions spanning a few weeks. He always made sure we have the information we needed to make the correct decision. Once we bid the project out, we realized the value and quality Heavy Duty Bunkbeds provided our non-profit and we made the decision to give them our business. The logistics team were highly professional, as we had specific delivery needs due to our camp location. The entire process was smooth and they were highly communicative along the way. Even though he was enjoying a family vacation, Dick took the time to call and make sure everything went according to plan. The beds were delivery quickly and the assembly was simple. More importantly, the weight and quality of these beds is above and beyond our expectations. I would highly recommend the team at Heavy Duty Bunk Beds. As a family company, their values are clearly expressed in their courtesy and true care for the product they deliver, including after the sale.

We've had a great experience from start to finish! The communication throughout the process was excellent. We appreciate how they kept us informed and were quick to respond to any questions. The bunk bed was easy to assemble, feels sturdy and well-built, and looks great in the room. The quality exceeded our expectations, and everything arrived as described. We're very happy with our purchase and would definitely recommend this company to others looking for a reliable bunk bed.

Matresses and Beds are great - Service is phenomenal! Would reccomend ESS to anyone looking!!

Great product and exceptional customer service to match.

Sturdy bunk beds, use in Airbnb. Highly recommended! To anyone in real estate.

I've been using Heavy Duty Bunk Beds for years. Both their bunk beds and mattresses are top notch. The frames seem almost indestructible but easy to put together. We've had problems with bed bugs in the past, but not since we switched to their mattresses. Both products are great!

We've used the ESS Bunk Beds at our homeless shelter in Modesto, CA & they are TOP NOTCH! Great quality & durability, coupled with a customer service family-based team that goes the extra mile.

My company is a secure facility for troubled youth, and we have received nothing but wonderful customer service and timely delivery on all of our orders. Big thankyou to Madi Willcome for delivering on all that is promised.

Great product, very sturdy!

Staff is great to work with and a high quality product holds up well

The entire process from my first contact w ESS to the delivery of our order, has been professional and always helpful. When I had questions, I received the answers in a very timely manner. I was informed on the state of our order whenever there was a status change. Shipping was the same, very professional. The product was high quality and very solid. I could not be more pleased w the entire process and product. I highly recommend ESS to all those needing or looking for this type of product.

I haven’t yet put the bed up but it is heavy duty and it looks like it’s going to be a great experience.